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Privacy Policy

1. Introduction

Speedy Skip Hire & Waste Management Ltd (“we”, “us”, “our”) operates across the Highlands (from Thurso, Caithness) and has proudly provided skip hire, haulage, vehicle disposal, metal recovery, and recycling services since 1987. We respect your privacy and adhere to UK GDPR when you visit our website, make enquiries, or engage our services.

2. Data Controller & Contact

Speedy Skip Hire & Waste Management Ltd
Sir Archibald Road, Thurso, Caithness, KW14 8HN
01847 893797 · 07900 682213 ·  info@speedywastemanagement.scot

3. What Data We Collect

  • Online forms: name, email, phone, location details, skip size or service requested

  • Communications: information shared via phone, email, or in-person

  • Website analytics: anonymised data (IP, device/browser, pages visited, session duration) collected via essential and performance cookies only—no advertising or profiling cookies

4. How We Use Your Data

We use your personal data to:

  • Provide quotes and arrange skip hire, haulage, vehicle disposal, metal recycling, and waste collection

  • Send booking confirmations, reminders, updates, and invoices

  • Improve our website and service quality via anonymised analytics

  • Maintain legal, warranty, financial, and insurance records

5. Legal Basis for Processing

  • Contractual necessity: to execute your service request

  • Legitimate interests: to run and improve our business and website

  • Consent: where you opt in to communications

  • Legal obligations: for accounting, auditing, and compliance

6. Data Sharing

We do not sell or rent your data. It may be shared with:

  • Service providers (host, email & analytics platforms) under GDPR‑compliant agreements

  • Regulatory bodies, insurers or recyclers, if legally required

7. Cookies & Tracking

  • Essential cookies: necessary for functionality (forms/navigation)

  • Performance cookies: anonymised analytics (e.g., Google Analytics)
    No advertising or third‑party profiling cookies are used

8. Data Retention

  • Enquiries and service records: kept for up to 7 years

  • Analytics data: session logs deleted after 24 months; aggregated data retained for insights

9. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, erase, restrict, or port your data

  • Withdraw consent or object to processing
    To exercise your rights, contact us using the details above. You also have the right to raise a complaint with the ICO.

10. Security

We implement SSL encryption, secure hosting, firewalls, access controls, and staff training. While no system is entirely foolproof, we adhere to best practices.

11. International Transfers

All data is processed and stored within the UK—no international transfers occur.

12. Policy Updates

We may occasionally update this policy. Continued use of our website constitutes acceptance. The version date above reflects the latest policy.

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